In today’s digital landscape, customer engagement often feels like walking into a store with no one there to help—leaving customers waiting hours for assistance in a lifeless experience. What if enterprises could engage customers with digital approaches that drastically improve their experience? What if you could show them you care with meaningful, real-time interactions?
Watch the Introduction Video#
We’ve made this introduction video available in two formats for your convenience:
YouTube Video#
Optimized for mobile viewing, easy sharing, and reduced bandwidth usage
Direct Video Player#
Prefer to watch without YouTube? Use our direct video player below:
Watch how Kandy transforms customer engagement through real-time communications
The Kandy Real-Time Communications Platform#
Kandy is specifically built as a white-label solution that’s carrier-class, enabling you to offer Communications Platform as a Service (CPaaS) and Unified Communications as a Service (UCaaS) to enterprises. With Kandy, you can easily overlay your existing UC service with powerful CPaaS capabilities, customize and differentiate using your brand, expand your offerings, and enter into a high-growth market.
Comprehensive Development Tools and APIs#
Programmable APIs and SDKs#
Kandy CPaaS provides programmable APIs and SDKs that can be embedded directly into applications, giving developers the flexibility to create custom communication solutions. Whether you’re building voice, video, messaging, or collaboration features, Kandy’s robust API ecosystem supports your development needs.
No-Code Implementation Options#
For organizations seeking rapid deployment without extensive development resources, Kandy includes pre-packaged wrapper applications for no-code implementations. This approach allows businesses to quickly integrate communication capabilities without requiring specialized technical expertise.
ISV Ecosystem and Marketplace#
Kandy provides an ISV ecosystem and marketplace for innovation and vertical market offerings, creating opportunities for partners to develop specialized solutions and reach new markets through the platform.
Complete UCaaS Communication Suite#
Kandy UCaaS delivers a complete suite of communications and collaboration capabilities with enterprise-grade service assurance and connectivity. The platform includes:
- Voice and Video Communications: High-quality, reliable calling and conferencing
- Messaging and Chat: Real-time messaging with rich media support
- Collaboration Tools: Screen sharing, file transfer, and team collaboration features
- Service Assurance: Enterprise-grade reliability and uptime guarantees
- Advanced Connectivity: Seamless integration with existing infrastructure
Flexible Deployment Options#
WebRTC and KandyLink Connectivity#
Kandy leverages WebRTC technology and KandyLink connectivity to provide seamless, browser-based communications without requiring additional plugins or software installations. This ensures maximum compatibility and ease of use across all devices and platforms.
Multi-Cloud and Hybrid Deployment#
Kandy offers flexible deployment options to meet diverse enterprise requirements:
- From Our Cloud: Fully managed cloud deployment with minimal setup
- Your Cloud: Private cloud deployment for enhanced control and security
- Hybrid Model: Combination approach balancing cloud benefits with on-premises requirements
Target Markets and Use Cases#
Service Providers and Carriers#
- Expand service portfolios with white-label communication solutions
- Differentiate offerings in competitive markets
- Generate new revenue streams through CPaaS and UCaaS services
Enterprise Organizations#
- Enhance customer engagement with real-time communications
- Improve internal collaboration and productivity
- Reduce communication costs while increasing functionality
Software Developers and ISVs#
- Embed communication features into existing applications
- Develop vertical-specific communication solutions
- Access marketplace opportunities for specialized offerings
Key Business Benefits#
Brand Enhancement and Market Relevance#
Bolster your brand and your relevance by offering cutting-edge communication solutions under your own branding. Kandy’s white-label approach ensures your customers see your brand at every touchpoint.
Improved Customer Engagement#
Boost engagement and the digital customer experience through real-time, contextual communications that meet customers where they are and provide immediate, meaningful interactions.
Scalable Growth Opportunities#
Enter high-growth communication markets with proven, carrier-class technology that scales with your business needs and customer demands.
Getting Started with Kandy#
Kandy comes in many flavors to suit different business needs and technical requirements. Whether you’re a service provider looking to expand your offerings, an enterprise seeking to improve customer engagement, or a developer building communication-enabled applications, Kandy provides the tools and flexibility you need.
Transform your customer engagement strategy with Kandy’s comprehensive real-time communications platform. Experience the difference that carrier-class, white-label CPaaS and UCaaS solutions can make for your business and your customers.
For more information about Kandy’s CPaaS and UCaaS capabilities, or to schedule a demonstration of our real-time communications platform, please contact your Skyvera account manager today.