In our previous post, we introduced Kandy Notetaker, our AI-powered solution for automating call documentation within the UCaaS platform. Today, we’re exploring the flexible deployment and configuration options that make Notetaker adaptable to organisations of every size, industry, and compliance requirement.
Deployment Options: Tailored to Your Technology Stack#
We recognise that modern enterprises have diverse infrastructure requirements. Kandy Notetaker offers four distinct deployment models to accommodate these varied needs:
Option 1: Fully Managed Service#
For organisations seeking simplicity and rapid deployment, our fully managed option delivers immediate value with minimal setup:
- Complete Service Management: Skyvera handles all infrastructure, transcription services, AI processing, and secure storage
- Zero Configuration: Simply enable the feature and set your preferences
- Automatic Updates: Continuous improvements with no maintenance overhead
- Usage-Based Billing: Pay only for what you use, directly through your Skyvera account
- Enterprise SLAs: Backed by the same robust service guarantees as your core UCaaS platform
This option is ideal for businesses that want to benefit from advanced AI capabilities without managing additional technical dependencies.
Option 2: Bring Your Own Keys (BYOK)#
For organisations with existing AI service relationships or specific compliance requirements:
- Direct API Integration: Connect to your existing OpenAI account using your organisation’s API keys
- Self-Managed Billing: Direct cost control through your established AI service agreements
- Model Selection Flexibility: Choose from OpenAI models including Whisper for transcription and GPT-4o or GPT-4o-mini for summarisation
- Compliance Continuity: Maintain existing compliance arrangements such as HIPAA Business Associate Agreements with your AI provider
- Service Orchestration: Skyvera still manages the workflow and integration, just using your credentials
Perfect for organisations already invested in specific AI platforms or those with particular regulatory requirements.
Option 3: AWS-Native Implementation#
For AWS-centric technology stacks, we offer seamless integration with Amazon’s AI services:
- Amazon Transcribe Integration: Leverage your existing Amazon Transcribe setup for speech-to-text conversion
- Bedrock AI Model Support: Choose from multiple foundation models available through Amazon Bedrock for summarisation and analysis
- Consistent Cloud Architecture: Maintain technological alignment with your AWS-focused infrastructure
- Unified Monitoring: Track performance through your existing AWS observability tools
- Cost Management: Consolidate AI service expenses within your AWS billing structure
This configuration provides optimal performance for organisations standardised on AWS services.
Option 4: On-Premise or Private Cloud Deployment#
For maximum data sovereignty and security control:
- Complete Infrastructure Control: Deploy the entire Notetaker stack within your private infrastructure
- Local Processing: All transcription, diarisation, and AI summarisation runs exclusively on your hardware
- Zero External Dependencies: No data transmission to third-party services
- Custom Integration: Tailored implementation to match your specific security architecture
- Professional Services Support: Skyvera’s engineering team provides comprehensive setup and optimisation assistance
Ideal for heavily regulated industries, government organisations, or businesses with stringent data residency requirements.
Security and Compliance: Built Into Every Option#
Regardless of deployment model, Kandy Notetaker incorporates enterprise-grade security measures including End-to-End Encryption both in transit and at rest.
Customisation Beyond Deployment#
In addition to these deployment models, Kandy Notetaker offers extensive customisation capabilities:
- Custom Output Templates: Define standardised formats for summaries, action items, and transcripts
- Integration Flexibility: Connect with your existing workflow tools as per your requirements.
- Industry-Specific Terminology Training: Optimise transcription accuracy for your domain vocabulary
- Multilingual Support: Configure for diverse language environments
Getting Started with Your Preferred Configuration#
Determining the optimal configuration for your organisation is straightforward:
- Assessment: Your Skyvera account manager can help evaluate your requirements
- Pilot Programme: Test your preferred configuration with a subset of users
- Deployment Planning: Develop a rollout strategy aligned with your technical and business needs
- Implementation: Our technical team provides support throughout the process
- Monitoring & Optimisation: Ongoing performance review and configuration refinement
Next Steps#
Kandy Notetaker’s flexible configuration options ensure that organisations across all industries can implement AI-powered call documentation while maintaining their security, compliance, and infrastructure standards.
In our next post, we’ll share early customer success stories and practical use cases that demonstrate how Kandy Notetaker is transforming communication workflows across various industries.
For more information about configuration options or to schedule a technical consultation, please contact your Skyvera account manager today.