We are delighted to announce that Kandy Notetaker is now officially available for all Skyvera UCaaS customers. This powerful AI-driven tool transforms how businesses document, analyse, and leverage their communication insights, freeing your teams to focus on what truly matters: meaningful engagement and collaborative decision-making.
Transforming Communication with AI-Powered Documentation#
In today’s business environment, valuable information is exchanged in every conversation. Kandy Notetaker ensures these insights are captured automatically, accurately, and made immediately actionable through a seamless integration with your existing Kandy UCaaS environment.
Core Capabilities That Drive Productivity#
- Configurable Transcription Engine: Choose from industry-leading solutions including OpenAI’s Whisper, Amazon Transcribe, or Google Speech-to-Text based on your specific requirements
- Advanced Speaker Diarisation: Automatically identifies and labels different participants throughout the conversation
- AI-Powered Documentation: Instantly generates:
- Contextually relevant call titles
- Comprehensive discussion summaries
- Categorised conversation topics
- Clearly defined action items and next steps
- Decision logs with accountability tracking
- Full transcripts with speaker timelines
Business Benefits That Matter#
Kandy Notetaker directly addresses key challenges faced by modern organisations:
- Reclaimed Productivity: Eliminate manual note-taking, allowing team members to fully engage in discussions
- Enhanced Accountability: Automatically capture and track commitments, decisions, and responsibilities
- Improved Knowledge Management: Allows exporting data and create a searchable repository of organisational conversations and decisions
- Simplified Compliance: Maintain accurate, consistent records of important business conversations
- Seamless Workflow Integration: Access insights directly in the Kandy portal or distribute automatically via email and connected platforms
Enterprise-Ready Security and Flexibility#
As a component of the Kandy UCaaS ecosystem, Notetaker delivers the enterprise-grade security and reliability that businesses demand:
- Flexible Deployment Options: Available as fully-managed, BYOK (Bring Your Own Key), or on-premises solutions
- Data Sovereignty Control: Configure where and how your conversation data is processed and stored
- Comprehensive Privacy Controls: Fine-tune recording policies, retention settings, and access permissions
- Enterprise Authentication: Seamless integration with your existing identity management systems
Getting Started with Kandy Notetaker#
Existing Kandy UCaaS customers can activate Notetaker by contacting their account manager. The feature includes:
- Comprehensive documentation and best practice guides
- Dedicated onboarding support
- Optional training sessions for administrators and end-users
What’s Next for Kandy Notetaker#
This initial release represents just the beginning of our AI-powered communication enhancement journey. Our product roadmap includes:
- Advanced integrations with popular business tools and workflows
- Expanded language support and dialect recognition
- Enhanced analytical capabilities for communication pattern insights
- Custom AI model training using your organisation’s terminology
Stay tuned for our next post, where we’ll explore the flexible configuration options available for Kandy Notetaker, including detailed information on our fully-managed, BYOK, and on-premises deployment models.
For more information about Kandy Notetaker or to schedule a demonstration, please contact your Skyvera account manager today.